Hemet, CA 92544 Customer Survey

What Our Customers Are Saying

They are fair when it comes to cost. They are good at trouble shooting and resolve problems good. I had to take my vehicle back to them when my problem wasn't what was diagnosed and they made it right with me and my car. I'm giving a 4 because I had to go back. I have lived in the valley for 20+ years and although I have tried some others, I keep returning to Phil's with my more difficult problems.
THEY ALWAYS GO THE EXTRA MILE TO GIVE GREAT CUSTOMER SERVICE!!
Robert
CHECK ENGINE LIGHT-SMOG Instead of just replacing the parts the computer codes diagnosed, like the places I've taken my car, they actually looked and found a small wiring problem and fixed it. This cost me 1/3 of what I have already spent in unneeded parts to get the check engine light out. I highly recommend this Auto shop.
Linda
The staff at Phil's is great! Pricing is fair and the work excellent.
Mike/Maire
Trust is extremely important to me. Knowing that my mechanic is honest and takes pride in their workmanship. The recent repairs to my truck and VW diesel were first rate (5 stars).
Garey
CLEAN, wonderful auto repair shop ... always considerate, ready to answer questions ... helpful, even to us women!
Kit

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.